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Privacy Policy

Effective Date: [Insert date when you publish]
Last Updated: [Same as effective date]

SideBizAI LLC ("SideBizAI", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our website at sidebizai.com and the SideBizAI platform (collectively, the "Service").

By using the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Service.

1. Who We Are

SideBizAI LLC is a Florida limited liability company organized under the laws of the State of Florida. We operate the SideBizAI platform, which provides AI-powered business and content creation tools for entrepreneurs and side hustlers.

Contact: privacy@sidebizai.com

2. Information We Collect

2.1 Information You Provide Directly

When you sign up and use SideBizAI, we collect:

  • Account information: Email, full name, password (hashed), authentication tokens
  • Profile information: User type, business name, business description, business stage, website URL, social media handles, audience size, day job, hours per week, team size, brand voice descriptors, ideal customer, biggest pain, biggest constraint, income goals, business goals
  • Voice samples: Writing examples you submit to train your AI Voice Twin
  • Financial information (optional): Revenue range, profit range, current margin, target margin
  • Skills and interests: Self-reported skills, interests, capital range, platforms, tools used
  • Content you generate: Research, business plans, scripts, captions, marketing copy, photos, videos, and other AI-generated content
  • Payment information: Processed via Stripe. We do not store full credit card numbers. We retain Stripe customer IDs, subscription status, transaction history, and trial status.

2.2 Information Collected Automatically

  • Usage data: Pages visited, features used, generation events, error logs
  • Device data: Browser type, operating system, IP address, device identifiers
  • Cookies: Session cookies for authentication; analytics cookies if enabled

2.3 Information from Third Parties

If you sign in with Google OAuth, we receive your Google account email and name. We do not access your other Google data.

3. How We Use Your Information

  • Provide the Service: Generate AI outputs personalized to your business and voice
  • Improve the Service: Analyze aggregated, anonymized usage patterns to improve AI agents, fix bugs, and develop features. Individual identifying content is not used to train third-party AI models without your explicit consent.
  • Manage your account: Process subscriptions, billing, customer support
  • Communicate with you: Service emails (trial expirations, receipts, account changes). We do NOT send marketing emails without opt-in.
  • Comply with legal obligations: Respond to lawful requests and protect rights

3.1 AI Processing and Third-Party AI Providers

We use Anthropic's Claude API to power AI generation. Information needed to generate your output (profile context, prompts, voice samples) is sent to Anthropic. Anthropic processes this data under commercial terms — your content is not used to train Anthropic's models. See Anthropic's privacy policy.

We also use HeyGen for AI avatar video generation. Scripts and avatar images are sent to HeyGen for processing.

4. How We Share Your Information

4.1 Service Providers

We share data with vetted third-party service providers strictly necessary to operate the Service:

  • Supabase (database hosting and authentication)
  • Vercel (web hosting and infrastructure)
  • Stripe (payment processing)
  • Anthropic (AI generation via Claude API)
  • HeyGen (AI avatar video generation)
  • Google (OAuth authentication, if you use it)

These providers are bound by contractual data protection obligations and may only use your data to perform their services for us.

4.2 Legal Compliance

We may disclose information when required by law, valid court order, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers

If SideBizAI is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

4.4 We Do NOT Sell Your Personal Information

We do not sell your personal information to third parties for marketing or advertising purposes.

5. Your Rights

5.1 All Users

You can:

  • Access: View information about you (most fields are at /dashboard/profile)
  • Update: Edit information through the Business Profile page
  • Delete: Request account deletion via privacy@sidebizai.com
  • Export: Request a copy of your data via privacy@sidebizai.com
  • Opt out: Of non-essential communications

5.2 European Economic Area (GDPR Rights)

If you are in the EEA, UK, or Switzerland, you have additional rights under GDPR:

  • Right of access: Confirm whether we process your data and receive a copy
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a machine-readable format
  • Right to object: Object to certain types of processing
  • Right to withdraw consent: For processing that requires it
  • Right to lodge a complaint: File with your local data protection authority

Legal basis for processing: (a) Contract necessary to deliver the Service, (b) Your consent (for voice twin samples), (c) Our legitimate interests in operating and improving the Service.

International transfers: Your data may be processed in the United States. We rely on appropriate safeguards including Standard Contractual Clauses where applicable.

To exercise GDPR rights, contact privacy@sidebizai.com. We will respond within 30 days.

5.3 California Residents (CCPA Rights)

If you are a California resident, you have rights under CCPA and CPRA:

  • Right to know what personal information we collect, use, share, and sell
  • Right to delete your personal information (with exceptions)
  • Right to correct inaccurate personal information
  • Right to opt out of the sale or sharing of personal information (we do not sell)
  • Right to limit use of sensitive personal information
  • Right to non-discrimination for exercising your rights

Categories of personal information we collect (per CCPA):

  • Identifiers (email, name)
  • Commercial information (subscription history, transactions)
  • Internet activity (usage data, cookies)
  • Inferences (brand voice profile, business context)

To exercise CCPA rights, contact privacy@sidebizai.com. We will respond within 45 days.

6. Data Retention

We retain your information for as long as your account is active. After account deletion:

  • Account profile data: deleted within 30 days
  • Generated content: deleted within 30 days
  • Payment records: retained for 7 years (tax/legal compliance)
  • Anonymized analytics: retained indefinitely

7. Security

We implement reasonable technical and organizational measures to protect your information:

  • Encryption in transit (HTTPS)
  • Encryption at rest for sensitive data
  • Access controls and authentication
  • Regular security reviews

No system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies

  • Strictly necessary cookies: Required for authentication and security. Cannot be disabled.
  • Analytics cookies (if enabled): Help us understand usage. Disable via browser settings.

If you are in the EEA, we request cookie consent before placing non-essential cookies.

9. Children's Privacy

SideBizAI is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided their information, contact us at privacy@sidebizai.com so we can delete it.

10. Third-Party Links and Services

The Service may contain links to third-party websites (e.g., Stan Store, Gumroad, Linktree). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the "Last Updated" date at the top
  • Notify you via email or an in-platform notice if changes are significant

Continued use of the Service after changes constitutes acceptance.

12. Contact Us

For questions, concerns, or to exercise your rights:

Email: privacy@sidebizai.com

Mailing address:[Insert your LLC's registered business address here before publishing]